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Customer Support


 Customer Support


Vacation Planning Support

Do you need assistant in planning your vacation or need more information about tours displayed on the website? 

Call our toll-free at 800-717 -7752 to speak directly with our Asia vacation specialists who will answer all your questions. If our agents are not available or busy with assisting other customers, please leave a brief message and we will get back to you very soon. You may also click here to chat with our agents now. If the live chat is not available, you may leave a message as well, please make sure leave your contact info (e-mail, or phone number or both), so that we can get back to you with answers to your questions.


Travel Support

Do you need help with an existing reservation?

If you have questions about your existing reservation or need immediate assistance, please call us at 800-717-7752 or 212-967- 4589. To help us serve you better, please have your booking code ready.


Need to talk to our vacation specialist face to face?

You are welcome to visit us in our office.

Office hour:

Monday – Friday         9am – 5:30 pm


 Office location:      

  481 8th Ave., Suite 721

 New York, NY 10001                                


Travel Protection Program

Are your vacation investment protected from unexpected surprises or events beyond your control?

Check it out here for the travel protection plans we recommend.



Visa Service

Do you need assistance with your visa applications? Click here to find out, or talk our agents directly at 800-717-7752 or chat with them now.