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Customer Feedback
Dear Travelers,
We would appreciate having your comments and opinions. Please take a moment to complete this questionnaire and send it back to us. Thank you! We sincerely hope you will join us again in another visit to China and the Orient!
1. VACATION
a. Your overall rating of the vacation:
Excellent
Good
Fair
Poor
b. Pace Of Vacation:
Too Fast (if so, where?)
About Right
Too Slow (if so, where?)
c. Leisure time:
Too Much (if so, where?)
About Right
Too Little (if so, where?)
d. Sightseeing:
Excellent
Good
Fair
Poor
e. Entertainment:
Excellent
Good
Fair
Poor
f. Optional Tours / Tour Extension:
Excellent
Good
Fair
Poor
g. Comments:
2. NATIONAL GUIDE (On group tours only)
a. Name, If know:
b. General ability of national guides:
Excellent
Good
Fair
Poor
c. Comments:
3. LOCAL GUIDES
a. General ability of national guides:
Excellent
Good
Fair
Poor
b. Comments about any particular guide(s):
4. HOTELS (in general):
a. Overall:
Excellent
Good
Fair
Poor
b. Location:
Excellent
Good
Fair
Poor
c. Staff Service:
Excellent
Good
Fair
Poor
d. Comments about any particular hotel(s):
5. MEALS (in general):
a. Generally meals were:
Excellent
Good
Fair
Poor
b.Generally the number of meals included in the tour were:
Too many
About right
Too few
c. Comments about any particular meal(s):
6. AIRLINE:
a. Which pacific air carrier did you fly? :
b. Your comments about service, schedule, etc
7. WHY DID YOU TAKE THIS VACATION?
Adventure
Art/History
Experience
Meet new people
Shopping
Other:
8. HOW DID YOU FIND OUT ABOUT US?
Travel Agent recommendation
Friend / relative recommendation
Our brochure
Your community’s Adult Education program
Other (Please Specify):
9. WHY DID YOU CHOOSE THIS VACATION?
Price of vacation
Duration of vacation
Cities visited
Quality of service
Tour Features
China Classic Tour’s reliability
Other:
10. WOULD YOU ALSO TELL US:
a. I am traveling:
Alone
With my family
With friend(s)
b. The number of individuals in my party:
1-2
3-4
5+
c. Are you
Male
Female
d. You age is:
Under 18
19-34
35-44
45-54
55-64
65+
e. Your family income is:
$0-29,999
$30,000-$59,000
$60,000+
f. Your occupation:
Professional
Executive / Managerial
Skilled
Homemaker
Tour Features
Retired
Other:
11. WOULD YOU RECOMMEND A TRIP TO CHINA AND THE ORIENT TO A FRIEND?
Yes
No
Comments:
12. IF YOU ANSWER “YES”, WOULD YOU RECOMMEND ASIA CLASSIC TOURS TO A FRIEND?
Yes
No
Comments:
E-mail address of friend1:
E-mail address of friend2:
E-mail address of friend3:
E-mail address of friend4:
E-mail address of friend5:
GENERAL COMMENTS:
Do you mind we post your comments on our website?
Yes
No
Your Name :
Your Email :
Tour Name :
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